At Salah ("we", "our", "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
- Personal Information: Name, email, phone number and profile details you provide during registration
- Payment Information: Transaction details (we do not store card numbers — processed by secure payment gateways)
- Usage Data: Pages visited, features used, time spent on platform
- Communication Data: Messages and consultation content (encrypted and confidential)
- Device Information: IP address, browser type, operating system
2. How We Use Your Information
- To provide and improve our consultation services
- To process payments and send booking confirmations
- To match you with appropriate experts
- To send service updates (with your consent)
- To comply with legal obligations
- To prevent fraud and ensure platform security
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Experts you book consultations with (limited to necessary details)
- Payment processors for transaction completion
- Legal authorities when required by law
4. Data Security
We implement industry-standard security measures including 256-bit SSL encryption, secure data centers, and regular security audits to protect your information.
5. Cookies
We use cookies to enhance your experience, remember preferences, and analyze platform usage. You can control cookie settings through your browser.
6. Your Rights
- Access and download your personal data
- Request correction of inaccurate data
- Request deletion of your account and data
- Opt-out of marketing communications
7. Contact
For privacy queries:
📧 [email protected]
📞 +91 79004 71078
📍 Shop No. 3, Plot No. 565, Bhooton Wali Gali, Nangloi, New Delhi — 110041